I have to say this is a question that comes to my mind very often when I go into a new quilt shop. When I was on vacation last week I went into a quilt shop that I've never been in before. There was only one other customer at the time and they were having a great conversation then she left within a minute of me coming in. I said hello to the owner and smiled the owner just smiled at me and said "Let me know if you need anything" and proceeded to go and sit down in the back and start to sew. I looked around the shop for about 10 more minutes and took some bolts off the shelf looked at the fat quarters. I was the only person in the shop and she didn't even look at me again. I was going to purchase some fat quarters but then I thought "No way! Why should I after that service!"
At another time I was in a quilt store and I asked a question about a pattern for a Lone Star type of a quilt. The worker looked at me and handed me a pattern for an easy nine-patch quilt and said "Maybe you'd be better with this pattern." I couldn't believe it!
Now don't get me wrong I've had great service all over the place; but, I have to wonder if it is my age that's the problem. I am in my mid-thirties and I have been quilting since my late twenties. I ask this question because I have seen women of an older generation getting excellent service from the same quilt store employees. I've even been in one store several times and I keep getting the same service (I've stopped going there now). Do people assume that because I am younger that I can't be a serious quilter or that they'd be wasting their time with me? You'd think that store owners would want to foster the younger quilters not discourage them. I guess I just don't understand this one. I would love to know your view-points on this one :)