Friday, July 19, 2019

Question - Negative Feedback

Hey all!!

I hope that you are enjoying this hot summer!  It's not as hot as last summer but it's still pretty hot!

I have been reflecting a bit, ok dwelling a bit, on negative feedback.  Specifically I have been thinking about the thumbs down on YouTube.

I have put up a few videos on YouTube to share with other quilters and help answer questions I get a lot.  I haven't put up any recently, for various reasons; but, today I was looking at my videos and I noticed negative reviews or thumbs down on some of the videos.

Now, don't get me wrong, people can absolutely, 100%, leave negative feedback if they wish; but, as a video-maker I am left thinking - why?  What didn't you like?  What could I have done better?  Do you just hate me?  Hate the video?  Not find it useful?  What!!?

In other words - it's not constructive LOL!  The comment feedback I received is all good so what compelled these 8 people to click the thumbs down button?  It just makes me wonder.

I've used the thumbs down button.  I am a Zumba instructor and I have used the thumbs down button when people post our exclusive choreography, that we pay for, for others to take.  When people are hateful, or just plain mean.  So, I do use it.

I am just a bit of a dweller - ok a lot of a dweller - so I find myself wondering if my other ideas are good enough to make a video or if they will get more thumbs down.  Silly I am sure; but, that's the way that my brain works!

So, here's my question, to those of you who use the thumbs down button on YouTube, why do you click the thumbs down icon?

Want to check out my YouTube videos?  Here ya go!  


Bettybus said...

Thank you for a good subject to talk about. I do not use thumb down. But if I disagree on something I try to give constructive critics or tip how I would have done. Ex. Have you tried this because it helps me.

Unknown said...

I read and digest the comments..with thanks. At least an effort was made...good or bad.
The no comments thumbs down??? I dismiss them and move on.

Unknown said...

Oops...I'm not'm Jane.

Marguerita McManus said...

I have gotten bad reviews because I talk softly! They could turn up their volume but would rather just leave a bad review. I actually laughed! Anyway, here's what I teach in my self-publishing class for authors or wanna-be authors about negative reviews: be grateful. If you don't have any negative reviews that means no one's watching. People (and I use that term loosely) will give a 1 star or thumbs down for reasons you and I would never do. Let any hurt feelings go and don't try to reason it out. If you get them it's good news - you're being seen/read/viewed!!! I know this doesn't sound logical but it's true - bad reviews are actually good news.

Gene Black said...

People do crazy things. Don't worry about it if they didn't leave a comment.
I have seen reviews on Amazon saying how much they loved the product and yet they gave it one star. (yes, crazy or just don't understand what they are doing.)

My Bias Binding video has 1.9K thumbs up and 72 thumbs down. There are tons of "thank you so much" comments, a few questions, but no really negative comments. I just don't worry about it.